Ball-Gown V-neck Cathedral Train Satin Wedding Dress With Ruffle Lace #002004745

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We sell products that we believe to be of high quality and reliability. Before shipping each dress to our customers, our Q&C personnel will do detailed check to ensure the high quality and never on purpose send out damaged or faulty goods. 

Please do let us know if there is anything else we can do for you! :)

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If you worry about the sleeves too loose, when you place the order, please write down the sleeve length and your bicep measurement in the Special Instructions column at the bottom of the checkout page and we will know.We will make the sleeves according to your exact measurement. Please don't worry.

Please feel free to contact us if there is anything else we can do for you.

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Sorry that we don’t provide the exact color as in the picture. The most similar color to this we do provide is White. You may refer to our color chart http://www.JenJenHouse.com/about/help.php?act=pop&type=color&cat_id=7 to get more information. Please be aware that slight color aberration of the dress and the color shown on screen is unavoidable because of many factors.

If time is allowed, we highly suggest you purchase our fabrics swatch to feel the material and color in reality. Here is our link: http://www.JenJenHouse.com/Swatch-c33/?la=fromnavmenu.

If there is anything else we can help with, please feel free to tell us.

Usually it takes 9-11 days to make wedding dresses and 7-9 days to make other dresses since the day you place an order. The shipping time also differs in shipping methods. The fastest shipping - expedited shipping takes 5-6 days for the shipment. The standard shipping takes 5-9 days. The sooner you place an order, the sooner we start preparing your dress. Thank you.

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Customers can always check the order status at our website. You are also encouraged to contact us and we could provide more specific information of your order. Once your order is shipped, you will also get a confirmation email including the tracking number. You may track your order online.

If you have any other questions, please kindly let us know.

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We are really sorry that our dresses are made from scratch when you place the order and we do not have stock. So we are afraid that it’s impossible to ship it in such a short time. Sorry about that.

Is next Monday the deadline you can accept? Or could you accept it a little bit later arrival?

Hope to hear from you soon.

We noticed that you have ordered the dress. We have started preparing it now. You will get it in time. Please do not worry. By the way, could you please confirm with us the address you gave to us? Please check your email and reply to us. Thanks in advance! :)

Thanks for visiting JenJenHouse.com! First of all, our size chart is made on our own, different from UK and USA size. As for your measurements, we highly suggest you choose the custom size, cause there is no standard size in our chart that can fit you perfectly. Please fill in the exact measurements when you place an order. Then our dressmakers can make it fit perfectly for you. For more details, you can also refer to our size chart at: http://www.JenJenHouse.com/about/help.php?act=pop&type=size&cat_id=7 The same is also true with the wrap you are interested in. Please refer to our size chart before you decided which size to pick for it. And last but not least, if we send wrong or unmatched dress, we will take all responsibility and give you a top solution to your best satisfaction. We are afraid that return without reason is not acceptable. Therefore, we do hope you can place the order with all the right information that are needed to make them. Just be free to contact me for anything I can help:)

Thanks for visiting JenJenHouse.com! Each dress is made from scratch after the order is placed. Usually it takes 14-16 days to make wedding dresses and 7-11 days to make other dresses. The fastest shipping will then take another 4-6 days for the shipment. Therefore, I am afraid we are not in a position to make sure of the timely delivery if it a wedding dress. Hope you can understand. Please be free to contact me for anything I can help.

Thanks for contacting us! This is Hardy-Sales Consultant from JenJenHouse.com. I am glad to be at your service. After discussing with our dressmakers, we can shorten the train to sweep length, and the corresponding alteration can be bought at:http://www.JenJenHouse.com/Services-c34/?la=fromnavmenu. However, it is not suggested to remove the detail over her bum, as it is one of the most distinctive features of the dress. Hope you can understand. Please be free to contact me for anything I can help:)