Customer Q&A
Customer Q&A:

Reply by JenJenHouse.com 2012-10-30 02:44:24
We have consulted our dress makers and it is OK to make the change. It will take extra $15. When you place the order, please write down your requirements and tell us about it in the Special Instructions column at the bottom of the checkout page and we will know.
As for the extra fee, please go to http://www.JenJenHouse.com/Special-Customization-Service-g4044, fill 15 in the quantity column and click “add to cart” in order to pay the customization fee. You may simply order it with your dress together.
Thanks for your time and cooperation.
Reply by JenJenHouse.com 2012-10-26 01:30:18
We have consulted our dressmakers and it is OK to remove the slit. However, it will cost you USD 15.00 more to make the change.
As for the extra fee, please go to http://www.JenJenHouse.com/Special-Customization-Service-g4044, fill 15 in the quantity column and click “add to cart” in order to pay the customization fee.
We also want to remind that the dress with the change is non-returnable. Hope it is ok for you.
Please feel free to contact us if there is anything else we can do for you.
I was hoping you could show me a photo of this dress in dark green, hunter green, champagne, ivory and daffodil, please.
Also, if i ordered the dress by this weekend, would it arrive by May 1? Thanks so much!
Reply by JenJenHouse.com 2012-04-12 19:32:59
Thank you!
Reply by JenJenHouse.com 2012-04-11 00:11:33
Reply by JenJenHouse.com 2012-04-04 03:02:22
Reply by JenJenHouse.com 2012-03-29 04:47:24
Reply by JenJenHouse.com 2012-03-19 05:12:53
This is Hardy-Sales Consultant from JenJenHouse.com. I am glad to be at your service.
Please click the link to get more pictures of the dress which are available for the moment. Hope the can be helpful to you.
Also, when will I receive it by? And when does this offer expire?
Reply by JenJenHouse.com 2012-03-20 00:32:05
This is Hardy-Sales Consultant from JenJenHouse.com. I am glad to be at your service.
Please click the link below to check the dress in Red. As you can see that we are really good at it.
Hope we can have your order soon:)
Reply by JenJenHouse.com 2012-02-23 01:22:00
As we make our dresses from scratch, not the off-the-rack items , the earliest date you can get it is 13th March if you place your order right now. Hope you can understand.
If you have any other questions, please feel free to contact us.
Reply by JenJenHouse.com 2012-05-05 00:57:04
Liebe Evelyn,
vielen Dank für Ihre Email. Oh ja ich verstehe Ihr Problem, das ist wirklich eine seltene Grösse.
Ja jeder unserer Kleider hat einen eingenähten BH und Polster. Die meisten Kleider haben auch Stäbe zur Verstärkung.
Ich schicke Ihnen gern ein paar Bilder des Kleides, dann sehen Sie besser wei es aussieht.
Ich wünsche einen schönen Tag.
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