Perguntas frequêntes de clientes
Repondido por JenJenHouse.com 2013-01-17 03:51:18
Actually, we are an e-commerce company. We just do business on line and our customers are from all over the world.
In this case, you may have concerns about the fitness and the style of our dresses. Actually each of our dresses is totally made by scratch according to our pictures shown. We have won a good reputation all over the world. We highly suggest you have a try at our website. Please be rest assured that we will never disappoint you.
Now do you have any other concerns about our company? We are all ears here.
Repondido por JenJenHouse.com 2012-11-11 21:11:22
We are very sorry but we do not provide such service right now. Each dress is made from scratch after the order is placed, so we do not have items in stock ready for renting. Hope you could understand this.
As you see, the prices of our dresses are very reasonable.Currently it takes 7-9 days to make the dress since the day you place an order. The fastest shipping - expedited shipping takes 5-6 days for the shipment. It can catch your date. So actually we suggest you order a dress with us. It will be totally worth the price and you can also keep the dress forever.
If you have any other questions, please feel free to contact us.
Repondido por JenJenHouse.com 2012-11-09 23:34:44
We are very sorry but we could not make the change for you right now. We highly suggest you keep the original design which will present its beauty best. If you insist on the changes, would you please kindly consider about other styles you may also like? We have a large collection for your choice.
Sorry again for the inconvenience caused by us. Please feel free to contact us if there is anything else we can do for you.
want to make the neckline strapless,is that possible?
Repondido por JenJenHouse.com 2012-11-03 23:46:05
Yes we could make the change of the neckline for you. It will take extra $20. When you place the order, please write down your requirements in the Special Instructions column at the bottom of the checkout page and we will know.
As for the extra fee, please go to http://www.JenJenHouse.com/Special-Customization-Service-g4044, fill 20 in the quantity column and click “add to cart” in order to pay the customization fee.
We also want to remind that the dress with the change is non-returnable. Hope it is ok for you.
Thanks for your time and cooperation.
Repondido por JenJenHouse.com 2012-10-30 02:51:35
Usually it takes 9-11 days to make wedding dresses and 7-9 days to make other dresses since the day you place an order. The shipping time also differs in shipping methods. The fastest shipping - expedited shipping takes 5-6 days for the shipment. The standard shipping takes 5-9 days. The sooner you place an order, the sooner we start preparing your dress.
The price of this dress is US$ 138.99.
We have three shipping methods including expedited shipping, standard shipping and super saving shipping. Super save shipping is only for parcel orders of accessories. The shipping fee varies from country to country. It also depends on the weight of the items you order. You may place a test order to check the shipping fee.
For any other questions, please feel free to tell us.
Repondido por JenJenHouse.com 2012-10-23 19:20:18
Thanks for your inquiry!
Here we send some pictures of the dress we made before for your reference. Please click the links below to check the pictures.
Please note that colors differ in fabrics. Also there's color difference between the color showing on screen and the real material.
If you need more information, please be free to contact us.
Repondido por JenJenHouse.com 2012-04-15 19:01:04
Repondido por JenJenHouse.com 2012-04-04 03:20:12
waiting yoyr reply as soon as possible as i need to buy this dress.
Repondido por JenJenHouse.com 2012-03-27 04:15:08
R$ 73,50R$ 31,48Poupa R$ 42,02 R$ 462,00R$ 81,88Poupa R$ 380,12 R$ 46,20R$ 16,78Poupa R$ 29,42 R$ 168,00R$ 52,48Poupa R$ 115,52 R$ 514,50R$ 81,88Poupa R$ 432,62 R$ 71,36R$ 33,58Poupa R$ 37,78 R$ 25,20R$ 5,02Poupa R$ 20,18 R$ 283,50R$ 58,78Poupa R$ 224,72 R$ 252,00R$ 81,88Poupa R$ 170,12