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"I have the worse experience with this company I'm trying to return I dress I buy and can't get in contact with anyone. The dress is not like the picture the colors are like washed off old clothes and even though I tailor it the sizes are ridiculously wrong. "
"This item did not look or fit like it should have. I promptly contacted customer service to return it and get a refund....sent everything back almost immediately, via express mail as indicated, saw that the item had been delivered and then "radio silence" I can't get anyone to return an email, and it has been a month since it was returned. I would never recommend this company to anyone....I am in sales and have never had such poor customer service."
"Kleid massgeschneider bestellt, soweit passende Form und gute Verarbeitung.
Farbe wie gewünscht sowie schnelle Lieferung.
Jedoch fällt das weisse Oberteil anders aus als abgebildet. Weisser Stoff im oberen Breich ziemlich dicht und Rauten welche unausgeschnitten sind."
"I received my dress from Dress First and tried it on and it fit perfectly. I love the way you tailor make dresses to fit my measurements. I often buy dresses and they are poor quality or don't fit but with your company you really took the time to make sure the measurements were correct and did your due diligence to provide excellent customer service. Thank you. I will order from you again. "
"These 4 dresses are gorgeous! They are beautifully made with a full lining. The fit is exactly as expected. I am so pleased with all four of my granddaughters’ dresses and cannot wait for my daughter’s wedding. I am certain everyone will be WOWED when they see the girls!"
"LADRONES, ESTAFADORES. Compramos 4 vestidos para una boda. Nunca repsidnieron las consultas post venta. Nunca respondieron la solicitud de cancelación por la demora en el envío.
Se quedaron con nuestro dinero "
"Pésimo. ESTAFADORES, LADRONES. Compramos 4 vestidos para una boda. Entre ellos el de novia. Jamás respondieron las consultas post venta. Al ver que 2 de los vestidos no fueron enviados en la fecha prometida, los cancelamos todos. JAMAS RESPONDIERON Y NO NOS HAN DEVUELTO EL DINERO. "
"This dress is beautiful! Higher quality than I expected. My daughter just turned 7 and is on the taller side for her age. Most 7/8 clothes at major retailers fit her well, and the size 7 in this dress fits perfectly."
"The dress was exactly what I was looking for! It is quality material - doesn't look cheap at all. It was fairly quick shipping (coming from China). I will be a repeat customer for sure! :) "
"We were very happy with the custom made service.The team were very thorough and helpful. The dress arrived on time, packed beautifully and it looks amszing. Could not be happier with the quality and style. Fits perfectly with extra room for growth. Would recommend in an instant dress first. Thankyou so much. We cant wait to show off my daughter in your dress at my sons wedding."