Domande e risposte
Domande e risposte:

Bust - 33.5 inches
Waist - 27 inches
Hips - 33-34 inches
Hollow to floor (with heels) - 57 inches
Hollow to floor (bare foot) - 52 inches
Also, is the sizing chart in American or Australian sizes?
Thank you.
Risposta da JenJenHouse.com 2012-10-21 23:19:19
Thanks for contacting us.
Our size chart is made on our own, different from UK and USA size. You need to check our size chart (http://www.JenJenHouse.com/about/help.php?act=pop&type=size&cat_id=17) to choose the right size. You may also refer to our measuring guide(http://www.JenJenHouse.com/about/help.php?act=pop&type=size&cat_id=17) to see how to get professional measuring.
If you have concerns about the size, we highly suggest you choose the custom size. Please get the professional measurements first and fill in the exact measurements when you place an order.Then the dress will fit you better.
For any other questions, please feel free to let us know!
Risposta da JenJenHouse.com 2012-12-17 01:42:01
To place the order for multiple items you will have to follow the procedures as below.
1. Log in on our website;
2. Choose the color, size, latest arrival date and add the item into the shopping cart;
3. Press the button "continue shopping" and then add other items into cart;
4. Check out and pay for the order.
Our website will guide you with your order.
If you have any other questions, please kindly let us know.
Risposta da JenJenHouse.com 2012-12-11 00:52:06
Yes we could make this dress in the pearl pink color as you wish. Actually this color is listed in the color drop down list. You may choose it when you place the order.
If you have any other questions, please kindly let us know.
Risposta da JenJenHouse.com 2012-12-03 22:00:59
For this dress, most customers will choose it with the original design. We have consulted our dressmakers and we are willing to have a try for you. To ensure such a change can meet your expectation greatly, you are supposed to provide two information in the Special Instructions Column at the bottom of the checkout page, the width of the straps and should they be detachable or not.
However, please kindly be noted that extra US$15 is needed for this change.As for the customization fee, please go to http://www.JenJenHouse.com/Special-Customization-Service-g4044, change the quantity from 1 to 15, and click "add to cart" in order to pay the fee.
Is there anything still unclear to you? Please feel free to contact us for anything we can help.
Risposta da JenJenHouse.com 2012-11-28 22:53:21
We make highly quality dresses strictly in accordance with online pictures. All our dresses are hand-made, so there may be slightly difference between the finished dresses and that in the pictures, while it will not affect the visual effect of it. Please rest assured about that.
We do have the color in the picture, and it’s champagne. Please be aware that slight color aberration of the dress and the color shown on screen is unavoidable because of many factors.
If time is allowed, we highly suggest you purchase our fabrics swatch to feel the material and color in reality. Here is our link: http://www.JenJenHouse.com/Swatch-c33/?la=fromnavmenu.
If there is anything else we can help with, please feel free to tell us.
Risposta da JenJenHouse.com 2012-11-22 17:27:23
We sell products that we believe to be of high quality and reliability. Before shipping each dress to our customers, our Q&C personnel will do detailed check to ensure the high quality and never on purpose send out damaged or faulty goods.
Please feel free to contact us if there is anything else we can do for you.
Risposta da JenJenHouse.com 2012-11-11 19:07:34
For the moment, we only accept orders online. You may complete the payment online with your PayPal account and your rights will be safeguarded by PayPal . You can also pay for your order with your credit card, namely, Visa, MasterCard , Discovery and American Express.
If you have any other questions, please kindly let us know.
Risposta da JenJenHouse.com 2012-11-10 21:10:41
To place the order for multiple items you will have to follow the procedures as below.
1. Log in on our website;
2. Choose the color, size, latest arrival date and add the item into the shopping cart;
3. Press the button "continue shopping" and then add other items into cart;
4. Check out and pay for the order.
Our website will guide you with your order.
If you have any other questions, please kindly let us know.
the girl is so sexy on the online,but i do not like the slit.can you remove the slit for me?
Risposta da JenJenHouse.com 2012-11-03 22:51:50
Yes we could make the change without the slit for you. It will take extra $15. When you place the order, please write down your requirements in the Special Instructions column at the bottom of the checkout page and we will know.
As for the extra fee, please go to http://www.JenJenHouse.com/Special-Customization-Service-g4044, fill 15in the quantity column and click “add to cart” in order to pay the customization fee.
We also want to remind that the dress with the change is non-returnable. Hope it is ok for you.
Thanks for your time and cooperation.
Risposta da JenJenHouse.com 2012-10-29 00:58:43
We are really sorry that we do not have the pictures of the dress in green you requested now. Therefore we send you pictures of this dress in red and a dress made of the same fabric in green. Hope they will be helpful. Please click the links below to check the pictures.
5251 Red: http://d3bvl598xc7qos.cloudfront.net/upimg/JenJenHouse/o600/bb/82/1f1866e3819aecd7067f52c59359bb82.jpg
4117 Green:http://d3bvl598xc7qos.cloudfront.net/upimg/JenJenHouse/h/1e/e2/e7af82b43f9616d1bb6008bd22a51ee2.jpg
Please note that colors differ in fabrics. Also there's color difference between the color showing on screen and the real material.
If you need more information, please be free to contact us.
RACCOMANDAZIONI
€ 29.05€ 12.44Risparmi € 16.61€ 182.60€ 32.36Risparmi € 150.24€ 18.26€ 6.63Risparmi € 11.63€ 66.40€ 20.74Risparmi € 45.66€ 203.35€ 32.36Risparmi € 170.99€ 28.20€ 13.27Risparmi € 14.93€ 9.96€ 1.98Risparmi € 7.98€ 112.05€ 18.25Risparmi € 93.80€ 99.60€ 32.36Risparmi € 67.24
















